Terms of Service
Last Updated: March 15, 2024
1. Service Agreement
By purchasing products from Skelora, you agree to these terms and conditions. Our handcrafted candles are made with care and attention to detail, using premium materials and essential oils.
2. Product Information
We strive to provide accurate product descriptions and images. However, slight variations in color, texture, and scent may occur due to the natural materials used in our products.
- All candles are hand-poured and may have slight variations
- Burn times are approximate and may vary based on conditions
- Scents may vary slightly between batches
3. Safety Guidelines
For your safety and the best experience with our candles, please follow these guidelines:
- Never leave a burning candle unattended
- Keep candles away from children and pets
- Place candles on a stable, heat-resistant surface
- Trim wick to 1/4 inch before each use
- Allow candle to cool completely before moving
4. Payment Terms
We accept various payment methods for your convenience. All prices are in USD and include applicable taxes. Payment is required at the time of purchase.
5. Shipping and Delivery
We carefully package our candles to ensure safe delivery. Shipping times may vary based on your location and the shipping method selected. We are not responsible for delays caused by circumstances beyond our control.
6. Returns and Exchanges
We want you to be completely satisfied with your purchase. Please review our Refund Policy for detailed information about returns and exchanges.
7. Privacy
We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our services, you agree to our data practices as described in the Privacy Policy.
8. Intellectual Property
All content on our website, including text, images, and designs, is the property of Skelora and is protected by intellectual property laws. You may not use our content without permission.
9. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of the modified terms.
10. Contact Information
If you have any questions about these terms, please contact us:
- Email: legal@skelora.com
- Phone: (555) 123-4567
- Address: 123 Candle Lane, Aromaville, CA 90210